Like most web applications, you run important jobs in the background. And today, some of your urgent jobs are running late. Again. No matter how many changes you make to how you enqueue and run your jobs, the problem keeps happening. The good news is you're not alone. Most teams struggle with this problem, try more or less the same solutions, and have roughly the same result. In the end, it all boils down to one thing: keeping latency low. In this talk I will present a latency-focused approach to managing your queues reliably, keeping your jobs flowing and your users happy.