Jim Kohl, a DevOps practitioner at Great American Insurance Company, gives this unique talk on the way knowledge flows through an organization. "We live in rich times where we can find answers to our technical issues via Google and StackOverflow. However there are answers about 'local' knowledge (architecture, domain, release procedures, coding practices, etc.) which are not as easily found. These questions and answers are passed as tribal knowledge from developer to developer. We wanted to find a better way to share this information. Our team introduced a learning repository utilizing GitHub and Markdown, using the same workflow and diligence used for writing software in capturing our 'local' knowledge. This system has made it easier to get new team members onboarded and saves time for our more seasoned developers." About GitHub Universe: GitHub Universe is a two-day conference dedicated to the creativity and curiosity of the largest software community in the world. Sessions cover topics from team culture to open source software across industries and technologies. For more information on GitHub Universe, check the website: https://githubuniverse.com